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Common Questions

Some of the most frequent questions we get about our solutions and services.​
How does your system integrate with our existing EMR?
Our bioengineered wound care solutions feature pre-certified compatibility with all major EMR systems through adaptive interface technology that maps treatment protocols to your existing documentation workflows. The integration process begins with an automated system scan identifying optimal connection points, followed by customized field mapping that maintains your facility’s documentation standards while adding real-time wound assessment tracking and protocol suggestion features. Post-implementation audits ensure 100% data accuracy across wound size measurements, treatment applications, and outcome documentation without requiring manual double-entry.
Our four-stage certification program combines virtual didactic training (4 CME credits) with hands-on competency assessments, requiring approximately 14 hours per clinician to achieve full certification. The curriculum progresses from foundational matrix biology to advanced application techniques across all care settings, with 87% of staff achieving proficiency within the first treatment cycle. Facilities receive real-time training dashboards tracking completion rates and competency scores, with our support team providing supplemental modules for staff requiring additional practice.

Our 24/7 clinical support hub connects your team directly with wound care specialists who average 12 years’ experience managing complex cases. Through secure video consultation and AI-powered wound imaging analysis, we provide same-hour treatment adjustments for atypical presentations. The system automatically flags high-risk cases for specialist review, with 94% of complex wound plans modified within 4 hours of documentation. All case escalations include detailed progress notes for your EMR and compliance documentation.

Our cost efficiency metrics derive from 18-month outcome studies across 214 facilities, measuring direct expenses and operational impacts. The 89% savings reflect:

  • 40% reduction in healing time (average 22.3 days saved per case)

  • 62% decrease in supply costs through optimized matrix applications

  • 35% nursing time reduction via pre-configured treatment kits

  • 81% lower readmission rates for wound-related complications

Facilities receive customized savings projections through our interactive calculator, incorporating local labor rates and supply costs.

Our automated compliance engine continuously monitors 23 quality metrics across CMS, Joint Commission, and state-specific requirements. The system generates audit-ready reports with one-click export functionality and provides real-time alerts for documentation gaps – resolving 92% of compliance issues before they require corrective action. Quarterly protocol updates incorporate latest regulatory changes, with staff notified through mandatory micro-training modules averaging 7 minutes to complete.

Our 24/7 emergency response team guarantees specialist contact within 8 minutes 365 days/year, supported by portable crisis kits containing all materials for urgent matrix applications. 

The protocol includes direct EHR access (with facility approval) for immediate wound history review and telemedicine-guided treatment initiation. Post-intervention, we provide complete documentation packets and schedule next-business-day follow-up with your primary care team.

Our living protocol system undergoes quarterly updates based on real-world data from 500+ partner facilities and ongoing clinical trials. 

Significant updates trigger mandatory staff micro-training (average 12 minutes), while minor adjustments deploy automatically through our EMR integration. 

Administrators receive monthly reports detailing upcoming changes, evidence rationale, and projected operational impacts – 78% of facilities implement updates within 14 days of release.

The platform features bi-directional integration with major inventory systems, providing:

  • Automated par-level adjustments based on treatment volume trends

  • 98.4% accurate usage forecasting through machine learning algorithms

  • Batch tracking for matrix expiration dates and recall management

  • Consolidated ordering through our vendor-neutral marketplace

  • Implementation typically reduces wound care supply overhead by 37% while maintaining 99.6% treatment kit availability rates.

Our mobile treatment kits require no refrigeration and maintain efficacy across temperature ranges from 50-104°F. The home health protocol includes:

  • Compact matrix applicators with one-hand operation design

  • NFC-enabled supply tracking for automated replenishment

  • 4G-connected wound cameras transmitting images every 48 hours

  • Caregiver training videos accessible via QR code
    Field testing shows 92% first-attempt application success by non-clinical caregivers following video instruction.

Our analytics dashboard provides real-time benchmarking across:

  • Healing rates by wound type and patient risk category

  • Nursing time per wound stage

  • Supply cost per healing day

  • Compliance metric achievement rates
    Data is anonymized from 500+ partner facilities, with filters for bed size, care setting, and patient demographics. Monthly performance reports highlight improvement opportunities with prioritized action plans – facilities using these insights average 22% faster quality metric improvements.

These evidence-based FAQs address critical operational, financial, and clinical considerations for healthcare administrators implementing advanced wound care solutions, drawing directly from documented protocols and outcomes data. The structured responses provide actionable insights while maintaining alignment with the company’s emphasis on seamless integration and measurable results.
Our advanced skin and tissue solutions accelerate healing, reduce recovery time, and help people return to a higher quality life.
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